Shipping policy
Thank you for shopping with EngraviaCraft.
All products are handcrafted and made to order by Engravia Craft W.L.L in the Kingdom of Bahrain.
Production Time
Most orders require approximately 5–7 business days for production before shipping.
Production times may vary during busy periods, holidays, or for custom orders.
Shipping Destinations
We offer worldwide shipping.
Shipping availability and delivery times may vary depending on your location and courier service availability.
Estimated Delivery Times
Estimated delivery times after production:
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USA, EU, UK: 4–7 business days
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Canada & Asia: 3–5 business days
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Australia: 4–8 business days
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Bahrain: within 24 hours
Delivery estimates are provided as general guidelines and may vary depending on customs processing and courier conditions.
Shipping Carriers
Orders may be shipped using trusted international and regional courier partners depending on destination and service availability.
Customs & Import Duties
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by your country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Order Tracking
Tracking information will be provided once your order has been shipped where applicable.
Delays
While we strive to deliver orders on time, Engravia Craft W.L.L is not responsible for delays caused by:
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customs processing
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weather conditions
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courier disruptions
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public holidays
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incorrect shipping information
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events outside our control
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
We are not responsible for orders shipped to incorrect addresses provided during checkout.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include photographs of the packaging and product.
We will review each case individually and work toward a suitable resolution.
Contact Information
Engravia Craft W.L.L
Kingdom of Bahrain
Email: support@engraviacraft.com
Website: EngraviaCraft.com